To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
All accessories including jewelry such as bracelets, rings, and earrings are considered final sale. You will not be able to return them under any circumstances.
Additional non-returnable item(s):
* Gift cards
To complete your return, we require a receipt or proof of purchase.
**Item must contain original tag with barcode in order to be refunded, returned, or exchanged.***
Once your return is received and inspected, we will send you an email to notify you that we have received your item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Love your item but need a different size or color? We’re happy to exchange as long as your new size or color is in stock.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.